NEWClient Portal now lives on your custom domain — portal.yourcompany.com.
Client Portal · Homeowner ExperienceWHITE-LABEL

The happiest clients
you'll ever
hand keys to.

A branded portal homeowners actually open every day — real-time progress, selection approvals, jobsite photos, and a direct line to your team. They stop texting. They start referring.

96% weekly login rate·Custom domain·iOS + Android
GGoldenLeaf Building Co.
LIVE
Your build · Week 18 of 3256% complete · move-in Oct 14
Foundation12 of 12
Framing9 of 9
Rough-in5 of 9
Finishes0 of 14
Close-out0 of 6
This week's photos47 new
+44
Move-in target
Oct 14 · on schedule
Open portal
NEEDS YOUR APPROVAL · 3 PENDING
Kitchen cabinet stain
Walnut · option 3 of 3
Approved by PM
Primary bath tile
12×24 honed limestone
Selection Needed
Front door hardware
Matte black · Emtek
Pending: HO
JM
Message from Jake · PM
“Plumbing rough-in wraps Friday. Drywall starts Tuesday — on schedule.”
— What changes when clients have a portal1,247 active builds · refreshed nightly
Weekly login rate96%Of active homeowners log in at least once a week — measured across 1,247 active builds.
“Where are we?” texts−37/wkFewer inbound texts per PM. They get their afternoons back; clients feel more informed.
Selections on-time92%Selections completed by the deadline you set — vs ~64% over email + spreadsheet.
NPS lift+52Average move-in survey vs the same builders' projects pre-portal. More referrals follow.
— Field action to homeowner phone, instantly

Watch one update make the trip.

From the moment your PM marks drywall complete in the field to the moment a homeowner's phone buzzes — under five seconds, with the portal already showing the next photo, the next selection, and the next milestone.

BUILDERPAD · FIELD
Maple Residence · field log
Drywall · hang
marked complete · 11:24a
100%
Drywall · tape & mud
marked complete · 11:24a
70%
Drywall · texture
pending
Drywall · prime
pending
PORTAL ENGINE
Recompute#m-2491
Phase56%
Photoweekly
Next sel.Tile
CLIENT · MOBILE
GGoldenLeaf · portal
LIVE
Update from Jake
Drywall is up — 47 new photos in the portal.
Schedule advanced
Week 18 of 32 · 56%
Next: choose primary bath tile
due Fri Sep 12
01 · FIELD · PM marks complete02 · RECOMPUTE · phase, photo, next decision03 · NOTIFY · client phone buzzes ≤ 5s
96%
Weekly login rate · active clients
— The metric that matters

Most builder platforms see average client portal login under 15%. Ours sits at 96% because clients actually want to open it.

1,247
active builds · 2026
31,420
weekly portal opens
47 min
avg session · selections day
— Why this one earns the open

Most builder portals
are read-receipts
for ignored email.

We benchmarked the major builder platforms' client portals. The story is the same: clients log in once at kickoff and never come back. The PM ends up emailing a screenshot of the schedule every Monday. We rebuilt for the opposite outcome.

Actually used by homeowners

We design for the homeowner first — not the project manager. Push notifications they want, photos that feel curated, decisions that fit on a phone screen.

Most platforms avg: <15% weeklyBuilderPad: 96% weekly logins

Your brand, your domain — no co-branding

Custom logo, custom colors, custom subdomain (portal.yourcompany.com). The homeowner never sees the word BuilderPad. The relationship is yours, period.

Generic portals: vendor logo top-leftBuilderPad: invisible underneath

Scoped views per stakeholder

Homeowners see finishes, photos, schedule. Their designer sees the selection log. Their lender sees AIA G702/G703. Same project, three different doors.

Generic portals: one view fits no oneBuilderPad: per-role permissions
— Power features

Everything around the portal
that makes them love it.

Live progress timeline

Phase by phase, the way your client thinks about the build.

Foundation100%
Framing100%
Rough-in56%
Finishes0%
One-tap selection approvals

Photo, allowance, deadline. Thumb tap. Approval is timestamped and locked into the job — no more “I never agreed to that.”

Weekly photo digest

Curated Sunday-night recap email — the highlight reel of the week's progress. Builders run zero of these manually.

Draw schedule

Every draw, every paid stamp, every lien waiver. Homeowners see exactly where their money went and what's next.

Direct messaging

The thread that doesn't live in your PM's phone.

Scoped per project, searchable, hand-off-ready. Texts go to the person; threads belong to the build.

Document vault

Contract, allowances, change orders, warranties, COA — one place, search-ready, downloadable for the life of the home.

— Field notes

The reason your last three clients referred a friend.

R

esidential builders ship referrals at one rate: the rate at which a homeowner's build is so smooth and so visible that they brag about it at the neighborhood party. The portal is the brag. It's the screen they show their sister-in-law.

Move-in day is the start of the next sale cycle — and the portal doesn't go dark. Warranty tickets, manuals, paint codes, anniversary check-ins all live there for years. The next time the neighbor breaks ground, your name is on the screen.

"
Two of my last four jobs were referrals from clients who showed friends the portal.
RP
R.D. Pinault
R.D. Pinault Custom Builders · Denver

Clients stopped texting us for updates. The portal replaced about 40 phone calls a week — and two homeowners referred us in the first quarter because of it.

GS
Grady SinyardCo-Founder · GoldenLeaf Building Co.
Weekly portal logins96%active clients
Inbound “where are we?” calls−37/wkPMs get their afternoons back.
— Open it on your own phone —

Give them a build
they'll refer friends to.

Book a 15-minute call. We'll stand up a branded portal against one of your real projects, on the call, live.

Book a working session
Trusted by 1,200+ residential shops
GoldenLeaf Building Co.Dabbert HomesMasterpiece ConstructionR.D. Pinault Custom Builders
4.8 on Capterra4.9 on G2